Last Updated: 1 September 2025
Have a question or need advice?
We’re here to help — our customer service is available 7 days a week and aims to respond within 1–3 business days.
Company & Contact Details
Andra Upmane — Entrepreneur Individuel (Marketer Online)
SIREN: 992 914 176 — SIRET: 992 914 176 00019
Address: 2 Rue Banaudon, 54300 Luneville, France
Email: info@e-marketer.shop
Phone: +44 7366164374
Website: https://e-marketer.shop
How to Reach Us
Primary Contact (Email):
📧 info@e-marketer.shop — fastest route; we reply within 1–3 business days.
When to Contact Us
Payments & Refunds:
We operate a 14-day, no-questions-asked refund policy.
For Bancontact users, refunds are possible up to 365 days after purchase.
Since Bancontact does not support chargebacks, please contact us directly — we resolve refund requests immediately.Course Access / Downloads:
We will restore your access or re-issue links free of charge.Projects & Services:
For scoping, quotes, timelines, SLAs, or technical clarifications.Account & Security:
For password resets, suspicious activity, or data-protection requests.
Data Protection
We process your personal data only to handle your enquiry, provide support, and prevent fraud.
For EU/EEA residents, your GDPR rights apply — including access, rectification, erasure, objection, portability, and consent withdrawal.
For more details, please see our Privacy Policy.
Effective Across All Pages: 1 September 2025
Entity: Andra Upmane — Entrepreneur Individuel)